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TOTAL QUALITY MANAGEMENT BESTERFIELD,DALE H; Carol Besterfield Michna; Glen H Besterfield; Mary Besterfield Sacre

By: BESTERFIELD,DALE H [Author]Contributor(s): Carol Besterfield Michna [Author] | Glen H Besterfield [Author] | Mary Besterfield Sacre [Contributor]Material type: TextTextPublication details: PHI 2007 Edition: 3RD EDSubject(s): Management | quality management
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